The core mission of CORTICAPE, is to promote the customers satisfaction by offering high quality and reliable products.
In addition, it intends to provide knowledge and welfare to collaborators, as well as add value in order to further improve and develop the Company, hence bringing prosperity to the surrounding region.

Precision and attention to detail is a factor of extreme importance in all aspects, including the administrative and industrial management of the Company, with the purpose of being respected by suppliers and clients.

As a result of this policy, CORTICAPE, despite its size, has gained advantageous conditions in the acquisition of raw materials and new equipment. Nevertheless, management in all aspects has always been conservative, continuing to privilege a loyal partnership with its suppliers, with respect to services and raw materials, which have shown to be particularly beneficial to the Company.

Furthermore, CORTICAPE intends to reorganize and expand its present production capacity, to continue to fully satisfy the client´s needs, offering the best quality available in the market through persistent innovation, efficiency and control.

CORTICAPE is determined to guarantee clients loyalty and promote market diversification.

The main objective of CORTICAPE´s quality policy is to achieve the complete satisfaction of its domestic and international clients. Therefore CORTICAPE commits to:

• Guarantee the quality of products/services which are associated to the Company;

• Comply with the technical specifications and norms established by law and by its clients;

• Satisfy the clients needs, being this the primary criteria for quality, attaining their complete confidence;

• Train and develop its human resources, as the foundation of the Organization and Quality;

• Maintain the company organized, registered, managed, audited and revised to respond always to the requirements established in Norm NP ISO 9001;

• Develop competitiveness and success through investment;

• Guarantee that all compromises, attitudes, products and/or services are recognised as a quality expression;

• Improve continuously the effectiveness and efficiency of the quality management system;

• Establish partnerships with the main suppliers, so that we can look for a mutual development.

In order to achieve these goals, management offers the necessary human and material means, being responsible for assuring that the Quality Policy is understood, implemented and updated at all company levels and guaranteeing its appliance.

With respect to this last aspect, it is fundamental that all collaborators of the company make the necessary efforts so that the outlined Quality Policy is implemented and maintained.